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Ordering Policy

Payments: While we are currently building our website, we accept domestic online payments via Venmo and Zelle.  Email us for this. We will accept all major forms of web payments through our website checkout in the future.

For international orders, we take bank wire transfers and payments through Wise. Email us for this. 

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Shipping: FedEx/UPS 2nd day air to anywhere in USA. The cost will depend on the insurance value and destination. Insurable to any amount;      
International Priority- FedEx, 2-4 business days to major, worldwide destinations. Cost will depend on the insurance value and destination. The receiver may be subjected to country customs duties.

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Shipping Notifications: You will receive a notification of your shipping status after purchase, typically within 24 hours.

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Returns: If you wish to make a return on loose stones or already made, listed jewelry, you can send it back within 10 days after the item(s) have been received. You will receive a refund for the total amount minus shipping charges (SH) and a 3% processing fee (if applicable), with no questions asked.  Returned items not in their card boxes, gem boxes, ring or pendant boxes, altered, damaged, worn, or switched will not be refunded. Custom jewelry approved by the customer is non-returnable and non-refundable at any time. After the 10-day inspection period, the sale is considered final.

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​​​​​Returns notifications: If, in the rare event that you are not satisfied with an item, a loose gemstone, or a pre-made jewelry piece, and you wish to return it, please contact us by phone or email before sending it back. We will provide you with a return number. The customer is responsible for sending the item back, properly packaged, using a major carrier and insured for its full value.​

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Custom Jewelry Terms: Custom-made astrological and Jyotish jewels are non-refundable. If this note serves you well, we have never had a dissatisfied customer returning a custom astrological jewelry item since we started our business.

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We accept layaways: Usually payable in 3 installments of the total amount. The item will be shipped once full payment has been made.

 

Custom Jewelry Designs Copyrights: We usually, due to copyright reasons, craft our own designs and not other people's designs.

~Reserved~ Items: We maintain a large inventory that is continually updated. If you see a gem/ talisman/ jewel in our online catalog that appeals to you, you are welcome anytime to purchase it. In some cases, that same item can be ~Reserved~ or sold, without any indication. No charge whatsoever will be made in that instance. You will receive an email stating the status of that particular item, and we might advise you on alternatives.

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Fraudulent Purchase Policy: All fraudulent orders will be canceled, noted, and reported to the FBI without hesitation. The practice of fraud is strictly prohibited, and due to the seriousness of the nature of this practice, we will take necessary legal measures in order to protect legal customers and the company's rights and privacy.

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Privacy: We feel that people's information is strictly private, and we, as a business, take every precaution to protect our users' information and privacy. Both email addresses and customer information are protected both online and offline at all times and are NOT shared with any third party.

Mission  

Providing the enlightened individuals of the world with fine, untreated Jyotish quality gemstones and beautiful and potent astrological Vedic jewelry & talismans at the most competitive prices.

Doing this with honesty, passion, integrity, and complete customer satisfaction.

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Contact Us 

The Planetary Gems International Co.
PO Box 2341   Fairfield, Iowa 52556

USA

1 800 595 0568  in USA and Canada

+1 312 929 5915  International or Whatsapp

©1999-2025 by The Planetary Gems International Co. The astrological information on the nine astrological Jyotish gemstones on this site is not meant to replace any philosophical, emotional, or medical treatment. It is offered here as a service.  

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